Help Center
Find answers to common questions, learn how to get the most out of CastingKenya, and get support when you need it.
Getting Started
Learn how to create your account, set up your profile, and get started on CastingKenya.
- How to create an account
- Choosing the right account type
- Profile setup guide
- Verification process
Profiles & Portfolios
Everything about building a great profile and showcasing your work.
- How to upload portfolio items
- Profile best practices
- Setting your measurements
- Managing your availability
Finding Talent & Opportunities
Tips for searching, filtering, and connecting with the right people.
- How to search for models
- Using filters effectively
- Posting casting calls
- Inviting talent to projects
Safety & Security
How we keep CastingKenya safe and what you can do to protect yourself.
- Safety tips for in-person meetings
- Reporting inappropriate behavior
- Minor protection policies
- Account security
Billing & Subscriptions
Information about pricing, plans, and billing.
- Available plans
- Upgrading or downgrading
- Payment methods
- Refund policy
Contact & Support
How to reach us and get help when you need it.
- How to contact support
- Response times
- Bug reporting
- Feature requests